FREQUENTLY ASKED QUESTIONS
Please click on “Address Book” or “Manage Addresses” and you will be able to add “Additional Address Entries” using the “Add New Address” button. During Checkout on the “Shipping” page the “Default Billing/Shipping Address” and “Additional Addresses” are presented for your “Shipping Address”. Once confirmed and you are moved to the “Payment” page you will then need to uncheck “My billing and shipping address are the same.” This will provide a dropdown with all “Address Book Addresses” and you can select from those or provide a new address.
Yes, we do save our customer information for processing orders and notify regarding promos. But, we don't share our customer information with external third parties.
No, every charge has been included within the listed product prices. So, you have to pay only the listed price plus the shipping cost if applicable.
No, if a product is applicable for warranty claims it'll be mentioned on the product page itself including the warranty period.
Sorry, we only ship within Sri Lanka as we are a locally based online store.
Yes you can, but before the order has started processing which you'll be notified using the provided email.